Features

When tragedy hits close to home

By Lynne Shallcross July 24, 2015

Aurora, Colorado. Fort Hood, Texas. Virginia Tech. The Washington Navy Yard. And, most recently, Charleston, South Carolina. Each of these places transitioned from being a name on a map to an instant reminder of the devastating aftermath of mass violence. Another is Sandy Hook, the Newtown, Connecticut, elementary school where shooter Adam Lanza killed 26 people,…continue reading

Counseling and leading with creative spirit

By Bethany Bray July 1, 2015

Heather Trepal, when asked to describe her close friend, mentor and colleague Thelma Duffey, paints a picture of passion and action. “She is not someone who shies away from things,” says Trepal, an associate professor in the department of counseling at the University of Texas at San Antonio (UTSA). “When she does something, she does…continue reading

Technology Tutor: HIPAA security compliance made easy (or at least easier)

By Rob Reinhardt June 26, 2015

Most counselors I speak with are not fully compliant with HIPAA/HITECH (the Health Insurance Portability and Accountability Act and the Health Information Technology for Economic and Clinical Health Act, respectively). One of the primary areas in which they are not compliant is in the documentation of a risk assessment, along with security policies and procedures.…continue reading

No laughing matter?

By Kathleen Smith May 27, 2015

A client comes in for his first counseling session. He has a carrot sticking up his nose and a banana in his left ear. “Help!” the client cries. “Can you tell me what’s wrong with me?” “Simple,” the counselor says calmly. “You’re not eating properly.” Laughter is an essential part of the human experience, so it’s no…continue reading

Ethical pitfalls of online testimonials and reviews

By Rob Reinhardt April 30, 2015

Chances are that an online review of a product or service has significantly influenced your decision to purchase something (or not purchase something) recently. In fact, one research study reports that 84 percent of Americans say online reviews influence such decisions (see www.saurageresearch.com/online-consumer-reviews-drive-sales/). Furthermore, 63 percent of customers say they are more likely to make…continue reading