Tag Archives: Nonprofit News

Nonprofit News: Becoming the leader you always wanted

By “Doc Warren” Corson III June 26, 2017

It is unlikely that you have always been in a leadership role unless you were born into millions of dollars (and even then, working your way up should have been part of the plan). If you were like me, you worked in just about every position before taking the helm.

I was a volunteer, a janitor, a mentor, a case manager, a mental health worker, an intern and several other positions before I became a lead, a supervisor or a director. In those roles, I witnessed many different types of leadership, running the gamut from totally incompetent to ill-informed to sheer brilliance. Everyone who was in a position of leadership over me inspired me to do my best to lead by example, even when they did little more than show me how not to act.

 

Know the job you are overseeing

Whether you are the boss or a consultant, it is very important to know and understand the jobs you are overseeing. This doesn’t mean that you need to know all the passwords, program languages, software, etc. Rather, it means possessing a good understanding of how they work, how long and how hard the tasks are, and the many facets involved in doing the job well.

Once you have that understanding, your leadership skills can and often will enable you to find ways to make the process a bit easier while ensuring the same (or even better) quality. It also helps with face validity — in this case meaning that folks can see, from simply watching you, that you know what you’re doing and what needs to be done. This can improve employees’ morale and overall outlook.

 

Remember what it felt like when you weren’t in control

As you climb the ladder, remember how it felt when you were at or near the bottom of an organization. How did your bosses address you? How did it make you feel? Were you able to give input, be productive, make decisions and feel vital? Would you have preferred to have been treated differently? In what way? Do what you can to give those who report to you the treatment you wanted yourself.

 

Empower and encourage those on your team

Remember your training in industrial psychology. A happy employee is a good and productive employee. Empower those on your team as much as possible to make some level of decisions. Encourage them to think for themselves while staying within the bounds that you set. You just may find that the bottom rungs of the ladder have more insight into your organization’s problems than do those with unobstructed views.

 

Give everyone a voice and an ear

If the size and scope of your nonprofit program make it realistic, have all-staff meetings whenever possible. Set the stage to welcome thoughts, concerns and ideas from all staff, not just clinical staff. Pose concerns and challenges to your workers and allow them to brainstorm. Most important, LISTEN.

I once worked at a charity that had all-staff meetings periodically. The boss would pose challenges and allow for input. She did seem to give much more weight to those in higher positions and higher educational levels, however. Once, the janitor gave his thoughts on a problem, and the boss quickly dismissed it. I waited a few minutes, started talking and used a few big words to explain “my” thoughts on solving the problem. The boss loved it and immediately implemented it. But it was the janitor’s plan exactly! I had simply dressed it up with professional buzzwords.

Once the boss announced the implementation of the idea, I publically thanked the janitor for his idea. The boss corrected me and said my idea was much better. I explained that I had simply dressed the janitor’s plan in “important buzzwords” and said that we should never get caught up with big words, big job titles or big education: A good idea was a good idea. After she refused to acknowledge him as the creator, I apologized to him for the agency’s lack of vision. (On a separate note, I do not recommend doing this because it could have led to me being found to be insubordinate.)

 

Provide leadership by example

Remember the old maxim that good bosses will never ask an employee to do something that they wouldn’t do themselves. There may be exceptions, but these exceptions should be based on skillsets and not because certain tasks are deemed “beneath” them. For instance, I will never perform open-heart surgery, climb to the top of a tower to fix a transmission line or take on other tasks I am not qualified to perform, but I will get my hands dirty. If it needs to be done and we are understaffed, I will take out the trash, fix a broken pipe, work in a trench or even build an office, complete with running the electrical, insulation, sheetrock and framing.

When things get tough, it can motivate folks to see those in positions of power working directly alongside them. But again, stay within your competencies. I wouldn’t have engaged in any of the jobs mentioned above had I lacked basic knowledge and skills in those areas.

 

Maintain an open-door policy

When employees and volunteers feel welcome to interact with you, work gets done. Even though you are busy, establish an atmosphere that calls for inclusion and fellowship. Invite folks in to talk when you can, solicit their opinions and make sincere small talk.

 

Be prepared to get dirty

As stated earlier, be prepared to go outside your job description. Years ago, in addition to taking part in nonclinical projects, I organized an ice cream social for our staff and volunteers. Our senior staff set up the event, served the ice cream and then cleaned up afterward. This was a small way of showing our staff and volunteers that we cared about them, valued them and wanted to treat them. Although some of our senior staff refused to take part, the majority played a role. Those who did noted a marked increase in positive interactions with other staff members.

 

Be real

One of my pet peeves is when senior staff members pretend that they are always the boss, even in the real world. If their garbage cans need emptying, their toner gets low or they need something from the supply cabinet, they call someone in to do it for them. I’m pretty sure that most if not all of them have had to take out the trash at home or go to the pantry to get some supplies. If you’re going to be a leader, be real. If you want self-sufficiency from your staff, show some in your own life.

 

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Life can be hard, and leadership is not easy, especially when you are working on a shoestring budget. But a few commonsense techniques can do much to shape your nonprofit program. Make the decision to be the leader you always wanted.

 

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Dr. Warren Corson III

“Doc Warren” Corson III is a counselor, educator, writer and the founder, developer, and clinical and executive director of Community Counseling Centers of Central CT Inc. (www.docwarren.org) and Pillwillop Therapeutic Farm (www.pillwillop.org). Contact him at docwarren@docwarren.org. Additional resources related to nonprofit design, documentation and related information can be found at docwarren.org/supervisionservices/resourcesforclinicians.html.

 

 

 

 

 

 

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Opinions expressed and statements made in articles appearing on CT Online should not be assumed to represent the opinions of the editors or policies of the American Counseling Association.

Nonprofit News: Edible ‘offices’: Adding beauty to your program while helping the hungry

By “Doc Warren” Corson III May 26, 2017

Multitasking is a way of life for many of us, although it would appear that with ever-shrinking budgets, counselors in nonprofit settings have made a true art of it. We can no longer afford to do something that only covers one area. Instead we need to reach deeper to do more with less.

Thankfully, there is a way to mix therapy, education, recreation, nature, beautification, nutrition and holistic health — planting a vegetable garden. The best part? The effort requires little in the way of money for startup and even less in future years.

 

What is needed

  • South-facing areas: windows, pathways, greenways (anyplace that gets direct sunlight daily)
  • Access to water
  • Planting space: garden areas, pots, planters or anything that can hold soil and seeds. Be creative. We once used a windowsill and gallon milk jugs with the tops cut off.
  • Basic tools: Depending on the size and scope of the project, you might need common gardening tools or nothing more than the ability to open a bag of soil. For larger areas, you will want a hoe, garden shovel, watering can or garden hose, and clippers.
  • Seeds
  • Fertilizer
  • Storage area for tools, supplies and vegetables
  • Patience

 

How it’s done

All you need is a basic desire to plant and grow vegetables. If you use non-GMO (genetically modified organism) and nonhybrid seeds, you can collect seeds from the vegetables you grow for use in future planting. This allows for minimal startup and sustainability costs. (Note: GMO seeds can be controversial, and at times you are not allowed to collect and save the seeds because of arcane laws. Hybrid seeds are poor choices for saving because they are made from a blend of plants, and the resulting seeds are unpredictable.) If space allows, you can compost any nonedible or spoiled greens. Reusing this compost limits the need to purchase supplemental fertilizers.

Starting the program can take many paths. It can involve simply recruiting a few interested staff members, or it can involve putting out a call to the community (including those whom your nonprofit serves) to look for volunteers. I recommend having a key point person to supply basic information to interested participants. This includes educating them on how this effort ties into positive mental and physical health. The point person will also provide basic training.

Have folks commit to an activity either on a one-time basis or as an ongoing chore. A feeling of ownership will help develop their sense of belonging to the greater community. It can also help to build self-esteem, responsibility and confidence.

 

What to do with the products

Some nonprofits sell the vegetables they grow as a fundraiser. Others simply share the vegetables with those who participated in the project, and still others share with the volunteers and with the greater community. There is no right answer.

 

Case study

Here at Pillwillop Therapeutic Farm, we elected to go big with our community growing program by making field areas open to volunteers. The idea was that we could educate on nutrition, share what is harvested with volunteers and those in need, and add a small “take what you need, leave what you can” farm stand.

The first few years were marked with both successes and challenges (broccoli remains my greatest foe, as we have yet to have any real success with it). Starting with a few shovels in the dirt and water collected by hand from a nearby brook, we regularly invested in programming as possible. Applying for competitive grants and other income resources led to a $10,000 “Seeds of Change” grant, as well as other grants, which enabled us to expand our offerings greatly.

We invested thousands of dollars and thousands of man-hours to build infrastructure such as year-round water access to some fields, seasonal access to others and drip irrigation with timers to help preserve water and reduce labor. We also built two large greenhouses (“seasonal high tunnels” in government nomenclature), complete with lights, power outlets and several ADA-compliant planting beds.

We put periodic calls out for volunteers and tried to have volunteers take on leadership roles whenever possible. By modifying our planting processes, we were able to include those who are normally excluded from such programming, including older adults, those with disabilities and those who have allergies to the sun (lighting allows for nighttime planting, care and harvesting). The greenhouses, though unheated, allow for nine to 10 months of garden programming in our area of New England. In fact, April marked our first opportunity of the year to harvest cold-weather crops. We have had limited harvesting go into December.

All told, we have received very positive feedback from volunteers and the community at large. We have helped provide high-quality organic food to those who otherwise would not have access to it and have helped inspire other programs and individuals to start pocket-garden centers and personal plots. We have also seen the emergence of a real community where once there was only unused land.

 

Results

Results will vary of course, but with a little effort, some time, minimal money and community involvement, you may find that adding beauty to your nonprofit counseling program will not only help the hungry but also fill a need in your program and community.

My advice? Start as small as you need. A few cups on a windowsill in an inner-city office might lead to a rooftop garden or other community garden program.

 

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Here are some links to gardening resources for those who are interested:

  • seedsofchange.com — We have used this company’s seeds and were fortunate to win a competitive grant from them. They appear to be very community minded, and their prices are fair.
  • seedsavers.org — We just discovered this company, and this is our first year using their seeds. We were very impressed with their commitment to seed saving and promoting education on seed saving and gardening practices. You would think that educating about and promoting seed saving would be contrary to a company that sells seeds, and it is, but their greater mission is to help folks be self-sufficient and to also promote education, gardening etc.
  • johnnyseeds.com — I haven’t ordered from this company myself because I already had sources, but many of our garden friends swear by them and the quality of their seeds.
  • reimerseeds.com — I have read some negative reviews online, but in the three or so years that we have ordered tomato seeds from this company, we have had nothing but good experiences. They came highly recommended by a local commercial gardener.

This list is not meant to be exhaustive, nor is it an endorsement. There are many other great seed companies out there. It is important to explore seeds and companies to see what works best for you in terms of customer service and results in your particular environment and soil type.

 

 

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Dr. Warren Corson III

“Doc Warren” Corson III is a counselor, educator, writer and the founder, developer, and clinical and executive director of Community Counseling Centers of Central CT Inc. (www.docwarren.org) and Pillwillop Therapeutic Farm (www.pillwillop.org). Contact him at docwarren@docwarren.org. Additional resources related to nonprofit design, documentation and related information can be found at docwarren.org/supervisionservices/resourcesforclinicians.html.

 

 

 

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Opinions expressed and statements made in articles appearing on CT Online should not be assumed to represent the opinions of the editors or policies of the American Counseling Association.

Nonprofit News: Is international certification right for you?

By “Doc Warren” Corson III April 24, 2017

Prior to 2016, I never gave much thought to becoming certified or licensed in another country. I mean, why go through all the hard work, pay all the fees and have to maintain a credential in a country that I had no plans of living in, let alone work in? And then it seemed like my world changed overnight.

No, I’m not talking about an election, though truth be told, some of my soul died that night, along with my faith in humanity. (How could “Diamond Joe” Quimby from Springfield not at least carry his state? Sure, he is a womanizing, lying, cheating scoundrel, but he is an entertaining one. Plus he has been a TV regular far longer and more consistently than that other guy. His exploits with The Simpsons were certainly worth some votes). I’m actually talking about two other things that happened in 2016 that got me thinking.

First, the American Counseling Association held a joint conference with our neighbors to the north, the Canadian Counselling and Psychotherapy Association (CCPA), giving all of those who presented a chance to engage with an international audience in an international setting (the ACA Conference typically has an international audience with folks from more than a dozen countries attending). My wife and I were honored to be among those selected to present, and we found our northern friends to be a delight — as well as founts of information.

I also visited Lubec, Maine, in 2016, a place where some of my kin once lived and a place where you can actually see Canada while walking down the main drag. In fact, Canada is but a short walk, swim or boat ride away (literally hundreds of feet). I was impressed with the sign at the public boat landing asking folks from Canada to take a walk down the street or call a number to let the U.S. agents know they were visiting. I guess there is little chance of a wall being built there anytime soon.

I loved the environment and felt at home. I could envision my partial retirement years being spent there, which got me to thinking about how I could treat those who reside on Campobello Island, which is within sight of Lubec. This island, which is part of New Brunswick, Canada, is very noncommercial. In fact, until the 1960s, it had no bridge access; folks needed to take a boat to visit. Even today, it boasts no hospital, clinic or other forms of treatment that I am aware of, and even when entering the United States, you are many miles from such things.

 

What is international certification?

International certification (or licensure, depending on the country, location, etc.) is similar to what we have here in the United States and often has rigorous requirements that must be met and maintained. Having this credential allows you to become an independent practitioner should you so choose. It also allows you to collect fees from third parties such as insurance companies. Let’s face it — folks like me will never work for someone else, so becoming credentialed is the only way to consider making such a move.

Becoming credentialed in another country may be helpful for some clinicians but not all. Here are some scenarios:

  • Those who hope to work in, consult in, present in or one day move to a given country may find that being credentialed in that country eases the transition.
  • Maintaining a credential often can be easier than trying to apply for that credential for the first time 20 or more years after attending graduate school because requirements can change a great deal over time. (I was happy to see that my 17-year-old program still meets current requirements both in the United States and Canada, but many would not.)
  • International certification may provide a bit more prestige in general but especially to those who consult either in the private sector or as an expert witness in court cases. Being able to state that you are certified/licensed to practice not only in the United States but also in another country may give a boost to your perceived authority and possibly enable you to increase your fee.
  • For those attempting to present or publish internationally, review boards may be more comfortable accepting and inviting those whom they know have an investment and understanding of the country in question.
  • In the case of my nonprofit, we are considering expanding into Canada if and when it makes sense from a financial and logistical standpoint. Having prior credentials in the country you wish to expand into can help with some of the permit requirements. Getting this done ahead of time can help smooth the transition.

 

Which countries are best for you?

The answer to this question is highly subjective and depends on several factors, including where you see yourself possibly moving to or working either in the near or distant future. Does the country in question allow for nonresident credentialing? In Canada, you can get credentialed through the CCPA without being a resident. At least one Canadian province also allows a licensure option, but only those who have lived in the country for a substantial amount of time are eligible.

Among other questions to ask: Will this credential benefit you at all professionally? Will it open possible venues that may otherwise be closed to you?

 

How do I get certified in another country?

This answer depends on the country you select. For this discussion, we’ll focus on Canada because I am in the process of becoming certified as a counselor and counseling supervisor. Surprisingly enough, this process is in some ways easier than it is in the United States (although that may change at any moment). Currently, there is no comprehensive exam requirement. Instead, a comprehensive review of education and experience is required.

To get started, you need to become a member of CCPA. To apply for certification, members download the application and begin the typical process of selecting which track they want to take to certification. Each track offers advantages and disadvantages depending on your date of graduation and experience. Once the track has been selected, you will need to get forms signed verifying your experience, letters of recommendation, a comprehensive background check, official transcripts and, for those from other countries, proof that your college was accredited in your country at the time of graduation. You will also need to provide official course descriptions so they can be compared with the Canadian equivalent.

In my case, getting 17-year-old official course descriptions was far from easy — especially given that I went to a college that merged with another college before being sold to yet another and then finally bought large parts of itself back. Thankfully, I had unofficial copies from when I was a student (I save things). I also had access to the then-director, so when I ran into a hurdle at the original school, I was able to proffer the descriptions via email and had the former director verify their accuracy. As of the time of this writing, official descriptions had been submitted for review by CCPA.

On another note, make sure that you get an FBI background check. I was given a background check by my local police department (located in the same place where I was born, raised and have always lived). This did NOT meet the certification requirements. If you are not required to get fingerprinted during your background check, you likely aren’t getting the one you will need.

 

After you apply

Just like in the United States, after you apply for international certification you will need to wait — and then possibly wait some more while the application process progresses or stalls. If you’re lucky, there will be a portal that you can log in to to view the progress, and the organization in charge of issuing certification will be prompt in contacting you should something not meet its standards (such as when my local background check was rejected).

In addition, be sure to follow up with your references. Even the most dedicated of colleagues can sometimes misplace or overlook your reference instead of sending it in, or they might make a mistake on it that results in the reference being rejected. Be prepared to submit and resubmit as needed. Stay calm, stay polite and stay focused.

International credentialing may not be for everyone, but for some of us, it can be well worth the fees and time invested. So sit back, close your eyes and imagine in what country you could see yourself in the future. Once you have a place in mind, start the exploration process. Who knows? You just may change your life.

 

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Dr. Warren Corson III

“Doc Warren” Corson III is a counselor, educator, writer and the founder, developer, and clinical and executive director of Community Counseling Centers of Central CT Inc. (www.docwarren.org) and Pillwillop Therapeutic Farm (www.pillwillop.org). Contact him at docwarren@docwarren.org. Additional resources related to nonprofit design, documentation and related information can be found at docwarren.org/supervisionservices/resourcesforclinicians.html.

 

 

 

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Opinions expressed and statements made in articles appearing on CT Online should not be assumed to represent the opinions of the editors or policies of the American Counseling Association.

Nonprofit News: Self-care for caregivers

By “Doc Warren” Corson III March 20, 2017

The field of counseling is one that offers great rewards. We get to see people go from their worst to their best. We get to be a part of the change that our clients are seeking.

Even so, the hours and hours we spend listening to the pain of others can take its toll. That raises an important question: While you invest so much in “saving” others, are you neglecting yourself? If so, you, like many of us in this profession, could be in danger of compassion fatigue or burnout.

 

Understanding compassion fatigue and burnout

Working as a counselor can weigh on you. You may find that you are having more difficulty being empathic in situations in which it once came naturally to you.

And although this compassion fatigue may start at your job, it can bleed over into your most intimate relationships. You may even find yourself feeling that you cannot possibly give anything else emotionally to others.

Among the signs of compassion fatigue are:

  • Excessive blaming
  • Bottled-up emotions
  • Isolating from others
  • Substance abuse
  • Compulsive behaviors
  • Poor self-care
  • Legal problems
  • Apathy
  • Feeling mentally and physically tired
  • Feeling preoccupied
  • Living in denial about problems
  • Difficulty concentrating

Burnout is closely related to compassion fatigue, but in extreme cases it can have more serious impacts on a person’s physical and mental health. Some of the signs of burnout include:

  • Chronic fatigue
  • A quick trigger to feel angry or suspicious
  • Susceptibility to illness
  • Forgetfulness
  • Insomnia
  • Loss of appetite
  • Anxiety
  • Depression

Burnout does not just happen overnight. Instead, there are stages and patterns that can help you to identify the issues and assist you in addressing them. Although having a great deal of enthusiasm for a project is considered positive and can often lead to a wealth of progress, look for signs of stagnation, frustration or apathy that may follow. Each is a sign of trouble.

Stages of burnout:

  • Enthusiasm
  • Stagnation
  • Frustration
  • Apathy

 

Prevention

Prevention is vital if one wants to keep working at optimum levels. Look at the list of practical ways to find balance, recharge and stay focused. Be prepared to think outside of “normal therapist behaviors” and identify those things that help you remain focused and energetic. Consider hobbies and activities that you once enjoyed but perhaps stepped away from because of graduate studies or other life-related obstacles. Embrace what you once enjoyed, especially those things that are far removed from the helping professions.

As for me, I re-embraced classic car restoration and time spent in nature, while adding classic farm tractor collecting (among other hobbies). So, go see that play or musical, get your hands dirty, listen to loud music or take part in other events. You cannot stay “on” all the time and still be effective as a counselor.

Here are some tips on prevention of compassion fatigue and burnout for helping professionals:

  • Get educated on signs and symptoms of compassion fatigue and burnout
  • Practice self-care
  • Set emotional boundaries
  • Engage in outside hobbies
  • Cultivate healthy friendships outside of work
  • Keep a journal
  • Boost your resiliency
  • Use positive coping strategies
  • Identify workplace strategies
  • Seek personal therapy

We are involved in one of the most emotionally draining professions that exist. You are here because you want to help people make a change and sustain that change. So give yourself the ongoing maintenance that your body and mind require. Find the answer that works best for you and follow through. We have too many people depending on us. We owe it to them, but, most importantly, we owe it to ourselves. Let’s do this.

 

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Dr. Warren Corson III

“Doc Warren” Corson III is a counselor, educator, writer and the founder, developer, and clinical and executive director of Community Counseling Centers of Central CT Inc. (www.docwarren.org) and Pillwillop Therapeutic Farm (www.pillwillop.org). Contact him at docwarren@docwarren.org. Additional resources related to nonprofit design, documentation and related information can be found at docwarren.org/supervisionservices/resourcesforclinicians.html.

 

 

 

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Opinions expressed and statements made in articles appearing on CT Online should not be assumed to represent the opinions of the editors or policies of the American Counseling Association.

 

Nonprofit News: Avoiding client disclosure on social media

By “Doc Warren” Corson III February 13, 2017

To many people, social media is the best thing since the abacus, transforming the way we live and do business. It offers us a world of knowledge with the stroke of a few keys and the briefest of pauses.

Of course, social media can be both a tool and a crutch that leads to sloppy habits. With the advent of clinician-centered discussion groups on Facebook and other online and social media sites that cater solely to clinical professionals, clinicians are posting an increasing amount of client-related information, sometimes going beyond what the ACA Code of Ethics and relevant laws allow. These clinicians are potentially leaving their clients vulnerable, while leaving themselves and their employers open to ethical complaints and legal suits.

The discussions that were once the domain of individual or group supervision now can be found on any number of social media platforms designed for counselors. Some of these posts come from clinicians from large programs, while others originate with those who are in private or small group practices. Perhaps this shows a lack of experience and knowledge combined with little to no supervision or oversight. I haven’t been able to find a comprehensive study that helps shed light on this topic.

Whatever the cause, accusations that a client’s privacy has been violated can lead to charges of malpractice (and other charges) being filed against the clinician and his or her employer. Comprehensive training followed by regular refreshers could do much to reduce this type of liability.

 

A problem since the early days of the internet

Since the advent of the internet and online bulletin boards (the precursors to Listservs, social media and online groups), there have been issues trying to balance new technology with privacy. About a decade ago, I briefly ran an online group for clinical professionals that was designed so that we could discuss general issues and concerns related to the counseling profession. Sometimes the discussion turned to challenging client cases. Several people, including David Kaplan, chief professional officer of the American Counseling Association, raised questions about this issue. A good-hearted, if sometimes heated, debate took place on these threads, and some very differing opinions were presented. It ultimately did little, however, to change the content of the postings. Within months, I was no longer affiliated with the online discussion group, in large part because of concerns I had about potential ethical violations.

I recently contacted David Kaplan again (he is still in the same role with ACA) to get his opinion on this topic. He agreed that it has been a long-standing issue and that, for both ethical and legal reasons, client information should never be posted on social media. To me, the most powerful thing he said was, “The key for me is the statement at the end [of the ACA Connect site rules and etiquette page]: ‘Please ensure that you phrase your post in a manner that does not describe an actual client.’”

Rather than listing several pages of links to ethical codes, state and federal laws, and the like, I will share the applicable rules and etiquette section from ACA Connect, ACA’s online communities that encourage discussion between counseling professionals.

“Do not present aspects of a case even if the client’s name is not given. Posts that give details about a specific client will be removed. Due to the potential violation of both the ACA Code of Ethics, state and/or federal law, case consultation is not allowed on ACA Connect. It is not permissible to present aspects of a case on a counseling listserv or online forum even if the client’s name is not given. Information shared by a client and clinical impressions must be afforded the same level of confidentiality as the name of the client. Describing a client’s presenting problem, diagnosis, or clinical treatment approach through listservs or online forums – even if the client’s name is not given – is a violation of confidentiality. It is perfectly fine to discuss issues (e.g., asking, ‘Does anyone have any resources on eating disorders in male wrestlers?’ or, ‘Does anyone have a referral to a specialist in PTSD in the Boston area?’), but please ensure that you phrase your post in a manner that does not describe an actual client.”

Owners, overseers, monitors and associated workers of online professional sites, Listserves, groups on social media and other platforms, be they volunteer or paid, could benefit greatly by posting rules that are similar to those above. The enforcement of those rules would prove invaluable.

 

Examples of violations

What follows are some examples of posts that, although they are well-meaning, could potentially lead to ethics or legal charges. (These examples are inspired by actual posts but are not being shared verbatim because I do want not to spread liability or bring possible embarrassment to the original posters; this article is about education, not shaming or embarrassing my fellow clinicians who work hard daily to assist those in their care).

  • “Hi all. I’m looking to make a referral for marriage counseling for a couple that has been married for 14 years. There have been multiple affairs by the stay-at-home husband while his wife was working in the insurance industry. She works till 6 p.m., so evening sessions are a must. They are in the Springfield area and have XYZ insurance.”
  • “I have a client who is 14 years old, has a history of cutting and has recently regressed after her parents told her and her twin brother that they are divorcing. She had also disclosed that she feels she may be bisexual. Any resources that may assist me in treating her would be greatly appreciated.”
  • “OK, so I have this client I’ll call ‘Will.’ I’ve worked with him for several years in my private practice in Newport News. He’s a retired steamfitter and the father of three young adults — two male and one female. Recently, the daughter called me to tell me that she noticed that some of her underwear is missing and suspects that he may have taken them and is possibly wearing them. She doesn’t want to talk to him about this but wants me to explore this in my next session with him. Any suggestions as to how I should approach this with him?”

 

Ways to avoid a violation

  • “Hi all. I’m looking to increase my referral list and am looking for clinicians in the Springfield area who have evening session times and take XYZ insurance. Experience with familial issues would be a plus.”
  • “I’m looking for resources for working with teens who cut and also for sexuality related issues. Thanks!”
  • In my opinion, the third example is beyond paraphrasing. It shows the need for good supervision even when in private practice. The information provided would make it easy to identify this family, even in a city that has a large shipyard.

 

Social media is not a replacement for supervision

In an increasingly connected world, it is important to remember that social media cannot replace the ethical requirement for supervision and it should not be treated as such. Joining these online/social media discussion sites for clinicians can make us feel more connected and less isolated professionally. They can help build a referral base and can help us to plan social events, but they are simply unsuitable for case consults.

Many of us employ a “we are all on the same team” mindset, and that can do much to help our profession. At the same time, we need to remember that seeking advice on these online/social media websites will never be the equal of calling the clinician in the office next to you and doing a case consult. Our clients are counting on us to keep their lives private; our ethics code and laws related to our profession are here to ensure that we do just that.

If you are in a small practice, be it group or individual, for-profit or nonprofit, be sure to have a solid source for clinical supervision and consultation that falls well within industry standards. This not only helps protect our clients, but also protects us against potential legal and ethical violations.

 

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Dr. Warren Corson III

“Doc Warren” Corson III is a counselor, educator, writer and the founder, developer, and clinical and executive director of Community Counseling Centers of Central CT Inc. (www.docwarren.org) and Pillwillop Therapeutic Farm (www.pillwillop.org). Contact him at docwarren@docwarren.org. Additional resources related to nonprofit design, documentation and related information can be found at docwarren.org/supervisionservices/resourcesforclinicians.html.

 

 

 

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Opinions expressed and statements made in articles appearing on CT Online should not be assumed to represent the opinions of the editors or policies of the American Counseling Association.